What kind of batteries do I need for the Action Shot™ Camera?

The Action Shot™ Camera contains a rechargeable battery and comes with a USB dongle.  Attach the dongle to the Action Shot™ Camera and plug it into a USB slot on a computer to begin charging automatically.  Your Action Shot™ Camera will also charge while you transfer media to your computer.

Alternately, you can also use a USB AC charger to charge the Action Shot™ Camera .

What size and type of memory card does the Action Shot™ Camera use?

Both Basic and HD Action Shot™ Cameras use Micro SD memory cards.  The HD Action Shot™ Camera includes a 2GB Micro SD memory card and both models will be able to use Micro SD memory cards.

How can I tell if my Action Shot™ Camera is on?

The LED indicator on the front of the Action Shot™ Camera will be on to indicate the Action Shot™ Camera is ready to record.

How can I tell if my Action Shot™ Camera is recording?

The LED indicator will be blinking when the Action Shot™ Camera is recording.

What do the different LED colors mean?

This will depend on which Action Shot™ Camera you have.

Basic Action Shot™ Camera:  Red = VGA Mode (30fps) 640x480
Orange = QVGA Mode (60fps) 320x240
Green = Picture Mode

HD Action Shot™ Camera:  Red = HD Mode (30fps) 1280x720
Orange = VGA Mode (60fps) 640x480
Red & Orange = QVGA Mode (120fps) 320x240
Green = Picture Mode

My Action Shot™ Camera just turned off on its own. What happened?

The Action Shot™ Camera has a built-in Sleep Mode to preserve  battery life.  When not in use and left on, the Action Shot™ Camera will turn off after about 3 minutes.  To turn it on again, just hold down the blue button until the LED indicator lights up.

I tried to record video but the Action Shot™ Camera keeps beeping at me. What’s wrong with it?

If the Action Shot™ Camera beeps when you press the record button, the camera's memory is likely full.  You will need to transfer your files off of the Action Shot™ Camera to your computer to free up some space before recording again.

How much space do I have on my Action Shot™ Camera?

This will depend on which Action Shot™ Camera you have, as well as the Micro SD memory card you use.The Basic Action Shot™ Camera has an internal memory space of 128MB.  It also has a slot for a Micro SD memory card.

The HD Action Shot™ Camera does not have internal memory but comes with a 2GB Micro SD memory card.

The Action Shot™ Camera LED is on but pressing record does nothing and I can’t turn it off.

If the device becomes unresponsive, try pressing the Reset button.  First find a paperclip or something similar.  Take your Action Shot™ Camera and look at the blue button.  Next to the blue button is the Reset button.  Use the paperclip or similar object to push the Reset button.  The LED light should turn off and you should be able to turn on the Action Shot™ Camera again by holding the blue button for a few seconds.

My Action Shot™ Camera has no internal memory left. How can I get more?

If you wish to keep the media, then you will have to transfer the media from the Action Shot™ Camera to your computer.  When the transfer is complete, you can delete all of the media from the Action Shot™ Camera's internal memory to free up space.

Can I delete media without having to use the computer?

Yes, but you will need the Video Viewer attachment in order to view the stored media on the Action Shot™ Camera. Attach the Video Viewer to the back of the Action Shot™ Camera.  When the Live View from the camera appears, press the middle button.  This will bring you to the Gallery Screen.

Select a clip or picture to view from the gallery.  When viewing the media, press the red button on the Action Shot™ Camera.  The screen will display the "Delete" prompt.  Simply select "Yes" to delete the selected media.

I have too many pictures and clips to delete them one by one. Is there a way I can delete them faster?

You can delete all of your media files by attaching the Action Shot™ Camera to your computer and deleting all of the media stored on there.

You can also format the Micro SD memory card.  (WARNING:  Formatting the Micro SD memory card will wipe its memory completely.  If there is anything you would like to save, transfer the media onto the computer before formatting the card.)

How do I format the memory?

If you are certain there are no files you wish to keep, take the Action Shot™ Camera and press and hold the blue and red buttons for 7 seconds.  This will begin the formatting process.  When the Action Shot™ beeps, the memory will be clear.

If the Video Viewer is attached, you will see "FORMATTING" appear on the screen.  When the format is complete, the screen will display the live view and "FORMATTING" will disappear.
(Note: On the Basic Action Shot™ Camera, if you wish to format the internal memory, remember to remove the Micro SD memory card first.)

How do I transfer my media from the Action Shot™ Camera to the computer?

First attach the USB Dongle (included) to the Action Shot™ Camera then plug the Action Shot™ Camera into your computer.  Your computer will automatically detect the Action Shot™ Camera as a flash memory drive.  Open the Action Shot™ Camera's memory folder and all of your media will appear there.  Simply select all the files you wish to transfer and drag them to your destination folder on your computer.

You can also use the Action Shot™ Video Editor to transfer all the files automatically:

When the Action Shot™ Camera is plugged into the computer, run the Action Shot™ Video Editor.  Select "Import" and you will be asked to import automatically or manually.  Select "Automatic" and the editor will transfer all the files on the Action Shot™ Camera to the computer.

Do I need the Video Viewer to use the Action Shot™ Camera?

The Video Viewer is required if you wish to view your files right away without having to connect the Action Shot™ Camera to the computer.  The Video Viewer is helpful if you are not near a computer and need to delete some media to free up space.

You will also be able to slow down or speed up video clips by pressing the left and right buttons while a video is playing.

Can I use the Video Viewer with both HD and Basic Action Shot™ Camera models?

Yes, the Video Viewer is compatible with both versions of the Action Shot™ Camera.

How do I change the speed of the video clip?

First record a movie clip, then attach the Video Viewer onto the Action Shot™ Camera.  Press "Play" to enter Gallery View.  Use the left and right buttons to navigate the gallery and press "Play" to select a clip.

While the clip is playing, press the left button to slow down the playback.  Press the right button to speed up the playback. For the best slow motion results, use clips that were recorded in 60fps or 120fps.

I attached the Video Viewer but am not seeing anything on-screen. What’s wrong with it?

Ensure that the Action Shot™ is fully charged.  The Video Viewer runs off the battery power of the Action Shot™ Camera so if the Action Shot™ Camera has no power, then the Video Viewer will not turn on.

How do I delete media using the Video Viewer?

When in the Gallery View, select a photo or clip to view.  While viewing the photo or video, press the red button on the Action Shot™ Camera.  This will display the "Delete" prompt and ask for confirmation to delete.  Use the left or right button to highlight "Yes" or "No".  Press the middle button to make a selection.

When should I use the Standard Protective Case?

In order to use the Action Shot™ Camera with any of the mounts, it must be in a case to prevent having to hold the Action Shot™ Camera all of the time.

Is the Standard Protective Case water proof?

The Standard Protective Case provides some protection in case of a drop or collision and allows you to use the Action Shot™ Camera on a mount.  However, it provides no protection from liquids so if you plan on getting the Action Shot™ Camera wet, then you should purchase the Water Proof Case.

When should I use the High Impact Case?

The High Impact Case case provides more protection than the Standard Protective Case, as well as allows you to attach the Action Shot™ Camera to mounts.  This case should be used in instances where it is possible the Action Shot™ Camera could get damaged (such as placing the Action Shot™ Camera on the foot pedal of your bike).

Is the High Impact Case water proof?

The High Impact Case cannot be submerged in water, but it will provide more protection from liquids (such as from inadvertent splashes) than the Standard Protective Case.

I looked at my videos and they are all sideways. What happened?

The case may have been attached to the mount incorrectly.  When placing the case onto the mount, make sure the red button on the Action Shot™ Camera is facing up.  This is the correct orientation for the Action Shot™ Camera.

When should I use the Water Proof Case?

The Water Proof Case provides protection from liquids, as well as lets you attach the Action Shot™ Camera to a mount.  This case should be used when the Action Shot™ Camera will definitely get wet (such as using it when surfing or in the swimming pool).

Can I still operate the Action Shot™ Camera when it is in the Water Proof Case?

Yes, the special design of the Water Proof Case allows you to use all of the functions of the Action Shot™ Camera.

How deep under water can the Water Proof Case go?

The Water Proof Case provides protection when submerged in up to 10 feet of water.

When should I use the Helmet Strap & Mount?

Using the Helmet Strap & Mount allows you to wear the Action Shot™ Camera on your head or helmet leaving your hands free to ride safely.

How do I use the Helmet Strap & Mount?

First you will need to insert the Action Shot™ Camera in one of the protective cases.

Then, take the Action Shot™ Camera and case and align the mount notches with the grooves on the back of the case. Twist the case gently locking it into place on the Head Strap & Mount.

Is the Helmet Strap & Mount adjustable?

Yes, the strap uses a looped fastener that allows you to adjust the strap easily to fit over your head or helmet.

When should I use the Elbow Joint Mount?

The Elbow Joint Mount is used when you need to angle the Action Shot™ Camera when attached to a mount.  For example, using the Helmet Strap and Elbow Joint will let you angle the Action Shot™ Camera down so it will see more of the ground in front of you.

How do I use the Elbow Joint Mount?

The Elbow Joint Mount is an attachment that will go in between the Action Shot™ Case and another mount. First take your mount (for example the Helmet Strap Mount) and align the mount notches with the grooves on the back of the Elbow Joint Mount.

Gently twist the Elbow Joint Mount until it locks into place with the Helmet Strap Mount. Then take the Action Shot™ Case and align the Elbow Joint Mount notches with the grooves on the back of the case.  Gently twist the Action Shot™ Camera until it locks into place with the Elbow Joint Mount. To adjust the angle of the Elbow Joint Mount, twist the knob to make the Elbow Joint loose, adjust the angle and twist the knob again to tighten the joint at the desired angle.

When should I use the Handlebar Mount?

The Handlebar Mount is needed when you want to attach the Action Shot™ Camera to your handlebars or any other cylindrical object of the same size.

How do I use the Handlebar Mount?

First undo the looped fastener and place the rubber grip around the handlebar or object.  Pull the strap tight and redo the fastener.  The rubber grip will prevent the mount from slipping.

Once the mount is in place, take the Action Shot™ Camera and align the grooves of the Handlebar Mount with the notches on the back of the Action Shot™ Case.  Twist gently until the case is locked into position.

When should I use the Flat Adhesive Mount?

The Flat Adhesive Mount is used to place the Action Shot™ Camera on a flat surface.

How do I use the Flat Adhesive Mount?

First clean the surface you will be placing the Flat Adhesive Mount on.  The clean surface will help the mount attach better. Then peel off the protective layer of the adhesive, placing the adhesive onto the clean surface.Next take the Action Shot™ Camera and align the grooves of the Flat Adhesive Mount with the notches on the back of the Action Shot™ Case.  Twist gently until the case is locked into position.

Can I use the Flat Adhesive Mount again?

NOTE: Before attaching the Flat Adhesive Mount, make sure you will want to attach the Action Shot™ Camera to this object/area again.  Once the Flat Adhesive Mount has been used, it will be permanently attached to the object.

While the Action Shot™ Camera can be attached to the Flat Adhesive Mount again and again, the actual adhesive can be used only once.

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