1. Our Commitment to Privacy
Jakks Pacific, Inc. and its family of subsidiaries and affiliated companies (collectively, “JAKKS”, “we” or “us”) values your family’s privacy and is committed to protecting personal information that you provide to us on websites operated by JAKKS. In particular, we are committed to providing you with a secure online environment whenever you visit a website operated by JAKKS. We want you to feel confident regarding exactly what online information JAKKS collects, why we collect it and how that information is used.
3. Why does JAKKS collect online information?
Generally, JAKKS collects information online in order to enhance your online experience and bring you and your children fun products, services and experiences, including but not limited to a) providing information about products, promotions and services available from JAKKS Related Entities (as defined below), b) providing customer support and warranty information for JAKKS products you have purchased, c) making special offers and opportunities available to you and your children, including the receipt of newsletters, postcards, updates, coupons and announcements, d) allowing you and your children to participate in contests, sweepstakes, games, events, clubs, and other promotions and otherwise register for online activities, e) making online shopping available to you, f) providing a means for you to contact us with questions or comments, g) allowing you to participate in online surveys, and h) allowing you to submit your resume online (collectively, “JAKKS Experiences”).
Jakks also collects information online in order to meet its legitimate business objectives, including but not limited to improving the design, manufacture, marketing and distribution of its products, enhancing its customer service, better meeting the demands of consumers for new products, and conducting internal marketing and demographic studies (collectively, “Data Analysis”).
4. What personal information is collected?
In order to provide the JAKKS Experiences and conduct Data Analysis, it is often necessary for JAKKS to collect certain personally identifiable information such as, but not limited to, your full name, the full name of your child, your email address, your child’s email address (as applicable), telephone number(s), and home address.
In addition we may collect certain demographic information such as, but not limited to, you and/or your child’s age or birthdate, you and/or your child’s gender, products you own or are interested in owning, where you purchased products, and information regarding your product preferences and JAKKS Experiences preferences. In some instances demographic information will be collected at the same time as personally identifiable information and we may combine that information in order to provide the JAKKS Experiences and conduct Data Analysis.
In some instances JAKKS uses “cookies” that are placed on your computer in order to make your visit to our JAKKS Website quicker, easier and more enjoyable. It allows us to “remember” your activities on the website and thus make your current visit more enjoyable. These cookies also provide JAKKS with certain demographic data, including, but not limited to, how many people are visiting the website, how frequently they are visiting, how they are using the website, which pages they visited, etc. This information does not include any personal information about you. We do not store any personal information into cookies, nor do we link or combine information collected through cookies to any personal information, except that we may link a cookie to your email address so that you can log-in quicker. You can disable cookies on your computer by indicating this in the preferences or options menus in your browser.
5. How does JAKKS use the information collected?
Simply put, JAKKS uses the information collected in order to provide you with the JAKKS Experiences and to conduct the Data Analysis described above.
6. With whom is the information shared?
In order to provide you with JAKKS Experiences, conduct Data Analysis and otherwise provide you with information about products, promotions and services available from JAKKS Related Entities, JAKKS may share any information collected as follows:
6.1. The information may be shared with JAKKS, its subsidiaries and affiliated companies, together with its and their distributors, customers (including wholesalers, retailers and sellers on the internet), licensors, licensees, promotional partners, service providers and other entities associated with, or having a business relationship with, JAKKS (collectively, the “JAKKS Related Entities”). These entities will not use personal information provided to them for any purpose other than to assist JAKKS in providing a JAKKS Experience, or assisting with Data Analysis, or otherwise providing you with information about products, promotions and services available from JAKKS Related Entities, and have agreed to maintain the confidentiality, security and integrity of the personal information they have obtained from JAKKS.
6.2. We may disclose information to any third party in order to maintain the integrity and security of our websites and/or avoid liability.
6.3. We may disclose information to respond to judicial process and as required or allowed by law.
6.4. We may disclose information to any law enforcement or governmental agency if we are of the good faith opinion that we are required by law to disclose such information, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of a crime, intellectual property infringement, or other activity that is illegal or may expose you or us to legal liability.
6.5. In the event of a merger, acquisition, reorganization, bankruptcy or similar event involving JAKKS, your personal information may be transferred to JAKKS’ successor or assign, if permitted by and done in accordance with applicable law.
6.6. JAKKS may share demographic information provided by you that does not personally identify you with any third party for any legitimate business purpose.
7. What choices do you have regarding the use of your personal information?
Remember that all information that JAKKS collects from you online is provided by you voluntarily (except for cookies, as described above). Accordingly, if you do not wish to disclose personal information, then you are not required to do so. However, your failure to disclose such information may prohibit you from enjoying certain aspects of the JAKKS Websites and the JAKKS Experiences.
If you do not want JAKKS to contact you via email or regular mail regarding JAKKS products, services or JAKKS Experiences, and do not want JAKKS to retain your contact information, simply send us an e-mail email@example.com, or call us at 1-877-875-2557, or send us a letter at JAKKS Pacific, Inc., Consumer Relations, 21749 Baker Parkway, Walnut, CA 91789, and we will remove your information from our database. Additionally, in compliance with CAN-SPAM, all bulk emails that JAKKS sends out will have a link in them that will allow you to remove your information from our mailing lists.
Additionally, if you have registered on one of our websites, or are in a JAKKS database for any other reason, you may at any time review, update and/or delete the information that you provided either by editing your profile on the applicable website or by contacting us via e-mail at firstname.lastname@example.org, or calling us at 1-877-875-2557, or sending us a letter at JAKKS Pacific, Inc., Consumer Relations, 21749 Baker Parkway, Walnut, CA 91789.
8. How does JAKKS safeguard my personal information?
JAKKS only collects personal information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will take the appropriate steps to ensure the security and integrity of any information you have provided to us. All information collected by JAKKS is stored in secure data centers within the United States.
Additional Protections for Children Under 13
10. Does JAKKS provide additional privacy protections for children under the age of 13?
11. Why does JAKKS collect personal information from kids?
Generally, kids can use many aspects of the JAKKS Websites without ever disclosing any personal information. However, in some instances it is necessary to collect such information in order for kids to participate in various special activities on the websites such as contests, sweepstakes, games, events, and clubs. We need the information in order to ensure the integrity of the activity and to distribute any prizes or other benefits of the activity.
12. What information is collected from kids?
When it becomes necessary to collect personal information from kids in order for them to participate in an online activity, generally JAKKS will request the child’s first name only, date of birth and the parent’s email address. We collect the date of birth to determine the child’s age and we collect the parent’s email address so that we can contact the parent and obtain the approvals and information described below. In certain limited situations allowed by COPPA, it may be necessary to collect the child’s email address or other information. Note that we are required by law not to collect more personal information from a child online than is reasonably necessary in order for the child to participate in the applicable online activity.
In some instances JAKKS uses “cookies” that are placed on your computer in order to ensure that a child does not try to change the birthdate he or she reported on the website in order to gain entry to an activity that requires parental consent for children under 13 to participate.
13. What information is collected from parents about their kids?
Once we collect a parent’s email address from a child trying to participate in an online activity, we use that email address to inform the parent that their child is trying to participate in an activity on our website. We also use that email address in order to contact the parent and a) verify that they are the parent of the child, b) obtain consent from that parent for the child to participate in such activity, and c) request any additional personal information that may be required in order for their child to participate such as the full name of the parent, full name of the child, complete address, phone number(s) and email address of the child.
14. How does JAKKS use the information collected pertaining to kids?
Simply put, JAKKS uses the information collected in order to a) provide your child the opportunity to participate in activities on our websites which you (the parent) have authorized, b) ensure the integrity of the activity, c) distribute any prizes or other benefits of the activity to your child or you, d) provide other JAKKS Experiences and e) perform Data Analysis.
15. With whom is the information about kids shared?
In order to provide the kids’ activities described above, JAKKS may share any information collected pertaining to kids as follows:
15.1. The information may be shared with JAKKS Related Entities (as defined above). These entities will not use any personal information provided to them for any purpose other than to assist JAKKS in providing the applicable activity or another JAKKS Experience (as defined above), or assisting JAKKS with Data Analysis (as defined above), or otherwise providing you or your child with information about products, promotions and services available from JAKKS Related Entities, and have agreed to maintain the confidentiality, security and integrity of the personal information they have obtained from JAKKS.
15.2. We may disclose information to any third party in order to maintain the integrity and security of our websites and/or avoid liability.
15.3. We may disclose information to respond to judicial process and as required or allowed by law.
15.4.We may disclose information to any law enforcement or governmental agency if we are of the good faith opinion that we are required by law to disclose such information, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of a crime, intellectual property infringement, or other activity that is illegal or may expose you or us to legal liability.
15.5. In the event of a merger, acquisition, reorganization, bankruptcy or similar event involving JAKKS, the personal information may be transferred to JAKKS’ successor or assign, if permitted by and done in accordance with applicable law.
15.6. JAKKS may share demographic information that does not personally identify you or your child with any third party for any legitimate business purpose.
16. How can parents access, change or delete personally identifiable information about their kids?
At any time parents can access the personal information we have already collected from or pertaining to their child and can request that we change or delete such information. Parents can also refuse to permit us to collect further personal information from or pertaining to their child. If a parent wishes to access, change, delete or prohibit the collection of such information, he/ she must contact JAKKS using one of the methods described below. In contacting JAKKS, the parent needs to provide the full name of the child and the parent’s email address so that we can better assist you with your inquiry or request.
How do I contact JAKKS with questions or complaints?
Via e-mail at email@example.com, or
By calling us at 1-877-875-2557, or
By sending us a letter at:
JAKKS Pacific, Inc.
21749 Baker Parkway
Walnut, CA 91789
Any personal information you provide to us when contacting us as provided above will not be used to send you promotional materials or for any other purpose other than to respond to your inquiry, unless you so request.
Your California Privacy Rights
California Civil Code Section 1798.83 permits customers of JAKKS who are California residents to request certain information regarding its disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please use one of the means above to contact us.